| Nutrition FAQs |
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| Are Mission Foodservice products gluten free? |
Mission Foodservice corn products are produced with 100% corn flour; wheat ingredients are not added to the formulation. These products include Corn Tortillas, Corn Tortilla Chips, and Taco Shells. These products are produced in plants that also process wheat tortillas.
Click here for Gluten Free Information
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| Are Mission Foodservice products Kosher? |
Most of our products are Kosher. Look for the Kosher symbol in our packaging. The following products are Kosher: Corn Tortillas, Flour Tortillas, Pre-cut Unfried Chips and Strips, Wraps, and Taco Shells. The following products are not Kosher: Pre-fried Tortilla Chips.
Click here for Kosher Information
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| Are Mission Foodservice products zero trans fat? |
Mission Foods is proud to offer fresh tortilla products with zero trans fat. Our zero trans fat content won’t affect the quality or performance of your Mission Foods products a bit. Learn more
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| Mission Product FAQs |
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| Tortilla Chips and Taco Shells |
| The product has a stale or tough taste. |
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| Corn Tortillas |
| The tortillas are greasy or are retaining excessive grease after they have been fried. |
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| Pressed Flour Tortillas |
| The tortillas stick together and tear when pulled apart. |
| The tortillas stick together and tear when pulled apart. |
| The tortilla bubbles and fills with oil when fried. |
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| Stretched Flour Tortillas |
| The product is dry and cracking around the edges. |
| Tortillas crack and split when rolled or folded. |
| The fried tortillas are oily. |
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| Pre-cut Unfried Tortilla Chips |
| The tortilla chips are stuck together in the box. |
| The tortilla chips are absorbing oil when fried. |
| Tortilla chips bubble and fill with oil when fried. |
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| Other Mission Product FAQs |
| Are Mission Foodservice products gluten free? |
| Are Mission Foodservice products Kosher? |
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| Tortilla Chips and Taco Shells |
| The product has a stale or tough taste. |
Possible Cause
The package may have been left open and exposed to the air.
Solution
To reconstitute the products, place under a heat lamp, in a warmer, or in a warm oven.
These products can only be reconstituted using dry heat.
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| Corn Tortillas |
| The tortillas are greasy or are retaining excessive grease after they have been fried. |
Possible Causes
The tortillas are cold.
The frying oil is not at the proper temperature (has the fryer been calibrated?).
The tortillas were left in the oil too long.
Solution
Tortillas should not be fried until they have been warmed to room temperature. Frying should take place at an oil temperature of 350-360°F. Frying time is approximately 35-45 seconds or until the oil is finished bubbling. Do not use table tortillas for frying.
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| Pressed Flour Tortillas |
| The tortillas stick together and tear when pulled apart. |
Possible Causes
Tortillas are still frozen and not completely thawed.
The tortillas have been compressed in the shipping carton.
Solution
Allow the tortillas to reach a room temperature naturally. Carefully bend the tortilla, starting on the outside, and work your way around the tortillas towards the middle. Do not take the package of tortillas and fold them back and forth as this will break the surfaces of the tortillas.
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| The tortillas stick together and tear when pulled apart. |
Possible Causes
The tortillas may have been placed inside the package before they had cooled properly.
The tortillas may not be properly baked.
Solution
Tortillas can be separated by carefully pulling each tortilla apart, starting from the outside edges and working to the center.
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| The tortilla bubbles and fills with oil when fried. |
Possible Cause
The tortilla has sealed surface with moisture trapped inside. When the tortilla is placed in the oil, the moisture turns to steam and puffs the tortilla.
Solution
As done with pizza dough, the tortillas should be docked. Gently pierce the surface of the tortilla to release the air.
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| Stretched Flour Tortillas |
| The product is dry and cracking around the edges. |
Possible Causes
The tortillas have been left open to airflow.
The tortillas are being stored near extreme heat.
Solution
Make sure the package is closed after removing the needed tortillas. Store away from extreme heat.
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| Tortillas crack and split when rolled or folded. |
Possible Causes
The tortillas are being used while they are still chilled.
Solution
Make sure the tortillas are at least room temperature before using. The tortillas will perform best if warmed using moist heat. Place the tortillas in a steamer or a microwave just long enough to warm (approximately 45-60 seconds per package). You may also use a griddle, warming each side for approximately 10 seconds.
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| The fried tortillas are oily. |
Possible Causes
The tortillas are cold.
The frying oil is not at the proper temperature (has the fryer been calibrated?).
The tortillas were left in the oil too long.
Solution
The tortillas should not be fried until they have been warmed to room temperature. Frying should take place at an oil temperature of 350-360°F. Frying time is approximately 25-40 seconds or until the oil is finished bubbling.
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| Pre-cut Unfried Tortillas Chips |
| The tortilla chips are stuck together in the box. |
Possible Causes
The product is frozen.
Solution
Allow the product to thaw through refrigeration. This usually takes approximately two days. Fluff the chips before placing in the fryer.
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| The tortilla chips are absorbing oil when fried. |
Possible Causes
The product is frozen.
The frying oil is not at the proper temperature (has the fryer been calibrated?).
The chips were left in the oil too long.
Solution
The tortilla chips should not be fried until they have been warmed to room temperature. Frying should take place at oil temperature of 350-360°F. Frying time is approximately 35-45 seconds or until the oil is finished bubbling.
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| Tortilla chips bubble and fill with oil when fried. |
Possible Causes
The tortilla chips are cold.
The frying oil is not at the proper temperature (has the fryer been calibrated?).
The chips were left in the oil too long.
Solution
The tortilla chips should not be fried until they have been warmed to room temperature. Frying should take place at oil temperature of 350-360°F. Frying time is approximately 35-45 seconds or until the oil is finished bubbling.
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